Privacy Policy

Effective Date: March 15, 2020

At L.F.V. Holdings Ltd., your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website, services, or communicate with us.

1. Information We Collect

We may collect the following types of personal and business information:

Contact Information: Name, phone number, email address, mailing address, business name, and title.
Account Information: Login credentials, payment details, and service history.
Client Data: Marketing materials, campaign information, strategies, and proprietary business insights provided by clients.
Communications: Emails, SMS/text messages, phone calls, and other communications between you and our agency.
Website Usage: IP addresses, browser types, device information, cookies, and usage statistics.

2. How We Use Your Information

We may use your information for:

Delivering and managing our digital marketing services
Contacting you regarding project updates, invoices, and service changes
Sending promotional content, newsletters, and marketing communications (with your consent)
Analyzing performance and optimizing your campaigns
Internal auditing, compliance, and fraud prevention

3. Client Confidentiality and Sensitive Data

We understand that clients may share sensitive or confidential business data. We commit to:

Treating all proprietary marketing materials, business strategies, and analytics as confidential
Not disclosing or using client data for any purpose outside of service delivery and agreed-upon marketing campaigns
Ensuring staff and subcontractors sign confidentiality agreements where applicable

4. SMS and Email Communication Consent

By opting in through our website or other forms, you agree to receive:

Marketing and promotional emails from L.F.V. Holdings Ltd.
Text messages (SMS) regarding service updates, promotions, or important notifications

You can unsubscribe at any time by:

Clicking the “unsubscribe” link in any email
Replying “STOP” to any SMS
Contacting us directly at [email protected] +1 (604)-615-7714

We will not share or sell your contact information for third-party marketing purposes.

5. Sharing Your Information

We do not sell, rent, or lease your personal information. We may share your information with:

Trusted third-party service providers (e.g., payment processors, CRM platforms, analytics tools) under strict confidentiality
Legal authorities, if required by law or to protect our legal rights
In the event of a merger or business acquisition, where you will be notified of any changes

6. Data Retention and Security

We retain your information only as long as necessary for service delivery, legal compliance, or legitimate business purposes. We implement security measures such as encryption, access controls, and firewalls to protect your data.

7. Your Rights and Choices

You have the right to:

Access, correct, or delete your personal information
Withdraw consent from marketing communications
Request details about how your data is used and stored

To exercise your rights, please contact us at:

[email protected]

604-615-7714 or Toll Free: (833)-538-3758

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your experience on our website, analyze traffic, and serve targeted ads. You can control cookie preferences through your browser settings.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. We encourage you to review the policy periodically.